Ecommerce website design tips for small retailers

11th August 2025

Ecommerce Website Design Tips for Small Retailers

Do you have a small shop and want to sell your products online? A great website can help people find your shop, trust you, and encourage people to buy your products.

In this blog, we’ll share some simple and smart tips to help you design an ecommerce website that works well and looks great.

1. Keep the design simple

Don’t make your website too busy. A clean, simple look helps people find what they want fast.

Becky's bakery website designed by webfactory, simple web page with a large banner image. Has clear call to action buttons.

Image: An example of a clean and simple home page

Tips:

  • Use only a few colours.
  • Keep things easy to read.
  • Make buttons big and clear.

2. Optimise for mobile devices

Lots of people shop using their phones, so it’s important that it works well on mobile devices. Your website needs to look good on small screens too.

Becky's bakery website designed by webfactory. Responsive website design with hamburger menu bar.

Image: An example of a responsive website design

Tips:

  • Make sure everything fits on a phone screen.
  • Use a mobile-friendly navigation, like a hamburger menu.
  • Buttons should be easy to tap.
  • Don’t use pop-ups that are hard to close.

3. Ensure it's easy to navigate

Your website should be easy to navigate, and people should be able to find what they want quickly.

Ecommerce website with easy navigation and filters

Image: An example of easy navigation

Tips:

  • Use simple menus at the top.
  • Add sorting filters like price, A-Z, etc
  • Have a search box they can type into.

4. Use great product photos

Great photos go a long way. Being online, people can't touch your products online, so show them good pictures!

Bakery website with great product images

Image: An example of good product images

Tips:

  • Use big, clear photos.
  • Show your products from different angles.
  • Show your products being used (like someone wearing it or holding it).

You can get some tips on how to create your photos here: https://www.webfactory.co.uk/blog-articles/how-to-take-great-product-photos

5. Write helpful product information

The information that you give your customers can help sell your products. Tell people what the product is and why they’ll love it.

Bakery website design example product page.

Image: An example of a good product information

Tips:

  • Write in short sentences or bullet points.
  • State the size, material, and how to use it.
  • Explain how the product would help them.

6. Make your checkout easy

An easy checkout can increase the chances of converting a sale. Don’t make customers click too many times to buy something.

Simple and easy to use check out

Image: An example of an easy checkout

Tips:

  • Let them buy without making an account.
  • Keep checkout simple and the steps short.
  • Show shipping costs clearly.

7. Gain their trust with reviews

Having real customer reviews can help your reputation and credibility as a seller. People want to know your shop is safe and real.

Customer testimonials example design

Image: An example of how to display customer reviews

Tips:

  • Let customers leave reviews.
  • Show safe payment signs (like PayPal).
  • Tell them about your return policy.

8. Check your website loading speed

Having a slow website can frustrate buyers. If your website is slow, people will leave. Making sure your website is optimised is important.

Google page speed checker

Image: Google speed checker

Tips:

  • Use small images or optimise them so the page loads quickly.
  • Don’t add too many videos or big files.
  • Use a good website host.

9. Use clear buttons and call to actions

Having clear call to actions and telling people what to do next can help with navigating the website and guiding them to the right place.

website design, clear CTA's

Image: An example of clear CTAs

Tips:

  • Use words like “Buy Now” or “Add to Cart.”
  • Make buttons big and bright.
  • Put buttons where people can see them fast.

10. Share your story

Included a page of your origin story. People like to buy from real people, not just big stores.

Our story page design example

Image: An example story page

Tips:

  • Tell how you started your shop.
  • Share photos of you or your team.
  • Talk about why your products are special.

Summary

You don’t need a fancy or expensive website. Just keep it clean, clear, and easy to use. A good website helps people trust you, love your shop, and come back for more.

Want help building your shop online?

Contact us, we love working with small businesses like yours!

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