What our customers are saying

We're extremely proud of our customer reviews.

Top 5 rated for web design in the UK

Rated 4.9 out of 5

Don't take our word for it, look what our customers are telling us.

Becky got me straight away. Her design really suited my style and she understood my needs perfectly. Couldn't have asked for a better website. So grateful, thank you

Lisa Cronin of Bewitchingly Radiant

Very happy with the service. Steve designed the website better than I imagined it would be. Thank you very much and I will recommend to anyone who needs a website.

Aarron Watt of Tayside Mirror Doors

I have recommended you already and will do so in the future. Not being proficient in computers etc I have had a couple of issues that you have kindly sorted out. I would also like to thank you for your support of our charity.

Nicholas Ward of Nick Ward Conservation Development Trust (CDT)

I would highly recommend webfactory. We've worked with this company for a few years now and everyone has always been so helpful, understanding and professional. Nothing has ever been too much trouble for them and they are always happy to help no matter how silly our questions have been. We'd like to say a huge thank you to the ladies and gentleman at Webfactory.

Zheni Markova of Passion Fruit Events

Absolutely brilliant - far exceeded my expectations.

William Bates of Heathcote Recruitment Ltd

Amazing experience, listened to everything I wanted incorporated into the website. Fantastic communication, great support, made the whole experience a joy and a pleasure. Could not be happier. I highly recommended Becky and the whole team. Thank you.

Vicky Pearson of SeeYouBeeYou Coaching

Very pleased with the service and designer. Delighted with design and very quick, helpful and friendly responses.

Catherine Bell of Write Route

Steve really implemented everything I wanted in my website design. Once the initial pack was submitted, communication via email was excellent and changes were made quickly so I could review and then make further suggestions. Overall Steve really listened to what I wanted, worked fast, and created an excellent final product.

Jenna Moran of Jenna Moran

I am very pleased with the service, Steve was a great partner to work with, he took my requests into consideration and made very valuable suggestions. It was easy and pleasant to communicate with him. I love my new website!

Gyongyver Szabo of Best Chapter Limited

So easy to work with and very efficient. Really friendly service and very happy with the outcome

Sally Wilkinson of Sally's Floral Studio

Really happy and impressed so far! Jamie has been incredible!!

Gary Rawlings of The Difference Engine

Becky is an amazing web designer and I can't speak highly enough about her work! My website has come out even better than I had imagined and Becky was so quick to respond to questions, take on feedback and make edits to my website when requested. Thanks so much Becky!

Emily Bland of ExPhysEm

Becky has been beyond outstanding. Excellent quality of work and excellent customer service. Been a real joy working with Becky. She has helped me to make my dreams come true! Thank you Becky. I am forever grateful.

Omotoyosi Ariyo of Anointed For Leadership

Excellent service which I will use again. Far exceeded my expectations and delivered a great website very pleased with the result. The designer Dale was also quick in responding to my editing suggestions and made the whole process quick and easy

Muzzafer Chaudery of MC Vascular Ltd

Its been great and Dale has been very helpful, friendly and provided a great service.

Marcus Walker-loveridge of Marcus Walker-loveridge

Everything from start to finish has been very easy to do, the team at Webfactory have been very helpful through out the whole process, answering my many questions along the way. The design of the website is better than I imagined it would be. Overall a fantastic service provided, I would definitely recommend Webfactory, and I just wish I had sorted my end 12 months ago when I first started my subscription!

Steve Castlehow of S T C Fasteners Ltd

Excellent service from start to finish. This is my second website now, and they are both very good!!!!

Lee Pettman of Trade Cover Recruitment

The communication from Webfactory has been outstanding. At every stage I have been kept informed and no question has gone unanswered. First class customer service! Steve has been so helpful with the design process and has shown great patience and tact! The final result is exactly what I had in mind, thank you.

Sarah Shimmen of Work Better Wellbeing

I can't thank you enough for your friendly professional service. I'm defiantly a technophobe and have been helped and guided through every step. Thank you Becky.

Sue Brown of Sue's Crafty Creations

Great product and service. Very happy with how its turned out

Chris Beck of Legality Recruitment Ltd

Everybody at Webfactory has been super helpful. I am not a 'techie' and all the people I have dealt with have been super patient with me. All the communications have been efficient and prompt. Once the drafts of logo and website came in, all changes were made promptly and correctly. I am very grateful to Caitlin, Bee, Dale and Steve for all their practical and technical assistance.

Nicky Moore of Tap2tidi

Very nicely done and well managed. Dale was excellent and delivered great design, on time as was promised. Thank you for your efforts.

Anurag Sharma of Agilitz Technologies Limited

Quick, professional, exactly what I was looking for! Money well spent, Aloha.

Tom Williams of Tom Williams

I'm over the moon with my website design and the service I have received whilst working on my website with Webfactory and my designers. It's exactly what I wanted and pictured. The design is professional yet fun and I couldn't be happier!

Carmen Brookes of Razzle Dazzle

The customer service offered by Becky and your company is brilliant. I really like our new website. I will recommend you to other people who might be in need of your services.

Vitalis Nyaruwanga of SMV Health Group LTD

The entire process, from the initial phone call through to the first draft of the new website and the subsequent enhancements suggested has been a joy to be honest, and far easier than I had anticipated. Jamie was able to take my initial vision and provide a simple, elegant and perfect website for me. I would highly recommend paying for a service through Webfactory if you're looking for a personal, bespoke, professional website rather than trying to go it alone on the "make your own" services. Thanks all :-)

Chris Knight of Chris Knight

Honestly I cannot say enough about the helpfulness of everyone at Webfactory! Response time second to none!

Sarah Shimmen of Sarah Shimmen

Great service, super quick turnaround and the changes required were actioned fast as well - all round great stuff! Thanks!!

Noel Taylor of ComputerWorld Wales

Steve really understood my brand and represented it superbly in his design. He was wonderfully responsive, courteous and helpful in his responses to my queries.

Julian Bell of Julian Bell

I cannot recommend Webfactory highly enough. The experience from initial contact through website go-live has been first rate. They have a very client and service oriented culture with very friendly and creative team. I have used Webfactory for my logo, website and social media designs and have been really impressed with the results.

Brian Schwieger of Insight Partners Ltd

Jamie did a great job. He first put together a series of ideas that really helped guide me toward the logo I was after. It's often hard for clients to know what they want - one may have an instinct, but turning that into a tangible and appealing output can be difficult. I'm really happy with Jamie's designs and also with the the experience of working with him.

Nicko Goncharoff of Osmanthus Consulting Ltd

I have received an excellent service from Becky on my Logo Design. Right from the start, she immediately got the idea of the brief after a few exploratory discussions which showcased her excellent collaboration skills. What she eventually produced exceeded my initial expectations and everyone I have shown the Logo to so far have been extremely impressed. Becky also was extremely kind, patient and understanding when I had to pause the Logo design due to unforeseen circumstances and still got us to the finish line gloriously. I am so thankful for the exceptional service and help she has provided me to progress my business forward to greater heights. THANK YOU! She is a real asset to your company.

Omotoyosi Ariyo of Diaspora World Ltd

Becky totally exceeded my expectations of my website design. I was kept informed through out the process and the time scales were very quick. I am delighted with my new website.

Maureen Miller of Bambino Mondo Boutique

The Professionalism and sheer helpfulness from Dale were awe-inspiring if only more business and people were like this.

Nick Plumridge of The Books Of Nick James

Rhed did an EXCELLENT job! I am really happy with the end result. Thank you so much Rhed :)

Magdalena Guzina of H & H Vision Boards

No suggestions. But just a huge Thank You! to Becky for the logo design stuff. I love it.

Lisa Miller of Lisa M. Miller Author

I really enjoyed working with Becky. She was efficient, proactive and very creative. She has brilliant ideas and I really like that she turned around everything very quickly. Thank you Becky!

Dafina Malovska of Dafina Malovska

All team members have been very helpful, friendly and quick to answer any questions or resolve any issues I had. Recommended!

Ed Bullen of 137 Ltd

Steve have been absolutely outstanding taking it always to the extra mile, delivering on time! I didn't make almost any change from his first draft as it was even better than I imagined. And he's been offering his help for everything. Thanks so much Steve

Javier Ruza Lusquinos of Paellas Ole

Steve is a star, he built my website in professional way. Professional designer.

Ziad Hafez of MCR Heating And Plumbing LTD

Brilliant Designers. Thanks a lot for all the work. Looking forward for future business :)

Przemyslaw Kulesza Mateusz Sadowski of Spray-Me.co.uk

Becky was very helpful and super quick to respond. Great service!

Ed Bullen of 137 Ltd

Jamie was patient, understanding and great at interpreting my ideas. He is a great website designer.

Angeline Jackson of Fabulous Essentials LTD

We have been incredibly impressed by how well Rhed was able to take our brief and create a feel to the website which really reflected the way we wanted to communicate with clients and potential clients - thank you so much!

Paul Bobin of The Other Mind LTD

Rhed was great in following my general idea for the logo but also complementing it and making them better. She communicated well and made any amendments I asked for. So it was a 5 star service from her. Very happy with the end product!

Abdifatah Ahmed of Citybrite Facilities Management Ltd

Thank you for being straight forwards with things. I am no tech wizz - kid, so the easier things are, the easier I understand them.

David Ross of Airliner DVD

Steve is a legend! Super helpful and fast professional!

Marc Bester of The Lie Detector

Dale has been brilliant. Thank you for your patience ! :)

Faye Byron of House Of Margot

Steve has been very professional and proactive in sharing innovative designs for the website.

Ibrahim Muhammad of Finxplor Consulting Services Limited

Becky was brilliant, came back promptly to queries and understood what I wanted.

Aisha Khan of Platinum Solicitors

Great vision and creativity. Fast and friendly service.

Marc Bester of The Lie Detector

It was a real pleasure to be led by Dale and to get the results required so swiftly and accurately.

David Taylor of DT Tabs and Company Limited

Excellent service, I am very impressed with my website. Jamie did a brilliant job and got my design right the very first time, with only a few minor amendments which were quickly addressed. Nothing was too much trouble. I also worked with Caitlin and Bee, who were brilliant. The whole team were very patient and took their time to understand my somewhat complex requirements, which they managed to get right to a tee. I would definitely recommend this service to others.

Filis Mubayiwa of Delta Legal & Corporate Ltd

Great service overall. Very helpful when asked questions. Thank you.

Nick Medlock of Real People Ltd

I have been really happy with the service provided by Dale and the Webfactory team. From initial enquiry to the production of the website all of the team have been friendly & professional. Dale was really patient when dealing with all my questions & alterations. Thank you for all your help.

Wendy Fairman of Tourist Telescopes

Amazing service from start to finish. Highly recommend.

Laura Jones of Newport And Carisbrooke Community Council

Good service. Dale responsive to requests and most helpful. Pleased with design!

Keith Grainger of Keith Grainger Wine Writer & Educator

Extremely happy with the way my website looks, many thanks!

Malcolm Runacres of Mr Mover

Very happy with my service with Webfactory, would definitely recommend.


From the start of the process to finish I could not be happier with the work, communication and the final draft. I believe you have a customer for life in us. A HUGE THANK YOU, especially to Becky as you brought our ideas to the site perfectly.

Dennis Aryee of Compass Prestige Services ltd

Fantastic Service from Webfactory once again. Fast turnaround and brilliant design!

David Dulieu of Chase Delphi

The service has been exceptional. I am really happy with everything. Emails, contact, explaining everything, changing my little furballs with no hesitation. I cannot thank you enough for everything you have done.

Mandy Short of Tywyn Getaways

I've heard so many stories about other peoples experiences with poor website designers and customer service. However, all my expectations regarding the quality of general service, the actual design and importantly, the designer staying in touch with and updating the customer, as things progressed, have been more than met. Well done Webfactory.

Bryan Ashford of Deben Shutters

The designer and the whole support team have been fantastic with all the changes we've needed and completing them on such short notice!

Wilnelia De Jesus of Greenaway Scott

Dale did an amazing job! Thank you very much.

Kathryn Mator of Nazar Design

Becky was excellent and got the website spot on for what we envisaged.

David Adu-Brobbey of Jigsaw

Becky was brilliant! She did a fantastic job and in the specified time. She designed it how I wanted despite my vague instructions and I am very pleased with the outcome.

Lloyd Davies of Delyn Warehousing

Excellent service and delivery. Becky went above and beyond and designed the site exactly to specifications. Thank you!

Oliver Jones of Jones Reynolds

Wow, the website turned out better than I could of imagined thank you Webfactory.

Norman Gray of Wicked Rimz

Personalised service, professional yet approachable and highly recommended. The development of my website was smooth going, from start to finish with communications on updates and prompt actions on queries which helps me to monitor on progress. Well done for a good job to designer Steve and colleagues.

Maria Stella of Sorai Sauces

10/10 service from Steve and Caitlin lovely people, super friendly and very helpful. I highly recommend

Michael Hillyer of HD Landscaping

Overall I am very happy with everything, very good communication and very helpful as I have no idea what I'm doing with technology. Thank you

Samia Rashid of Samia's Driving School

Webfactory team are professionals, always ready to help me through the different stages of my website and answering all questions.

Lucia Williams of Star Ascend UK LIMITED

Fantastic service, Steve was an absolute godsend. Great designer with a great imagination and got everything to a T, any information he was lacking he just used his experience on design and filled in the blanks. A big thanks to Steve and the team for a great work of art, 5 star service

Shaun Walker of Violet Valentine

Steve is amazing - that's two websites he has created for me now and his communication, speed and creative mind is brilliant. Im so happy!

Layla Anna-Lee of The Future Group Co

Caitlin and Becky have been fantastic getting my site done. Very efficient and professional throughout the whole process. I sincerely appreciate their flexibility and willingness to help each time I requested changes. Thank you.

Sekai Fraser of Clemsi Consultancy

Steve has been amazing throughout the entire project in assisting me to create a website for my new business. Every transaction was done in a timely manner with all changes and updates being returned same day or next day which kept the flow of the creation going steadily. It's been a pleasure working with Steve during the project. Steve's advice and guidance has been invaluable and he made the whole experience effortlessly enjoyable! Thank you!

Lynne Moran of Hamlyn

the web design was excellent and Steve really captured the right vibe for the website design. It has exceeded my expectations. Caitlin who I spoke to before I signed up with you was also excellent. She was patient, incredibly informative and helpful.

Harmit Dhaliwal of Pinnacle Support Services Ltd

The service has been brilliant. I think it’s fair to say I am not an easy customer. Jamie has been patient and brilliant with me and I am over the moon with my website. Thank you do much.

Rachel Ratcliffe of Ratcliffe Therapeutic Counselling

I had no idea what I was doing and the Webfactory team took the time and trouble to walk me through the process. I think the end result was worth the money.

Iain Macpherson of Thinking System Consultancy

Becky was the most patient and attentive designer I have ever come across. If it was not for the lockdown, we would have come down to give her a hug! All the best.

Dr Agniva Banerjee of Estétican

Steve was great at getting my website design done! He listened very well and everything was there as expected 1st time round. He did an even better job that filling in the blanks that I wasn't sure of and didn't provide. Excellent service.

Greg Simpson of Greg Simpson

I have been really impressed with your service from start to finish. I found your Welcome Pack easy to complete and well designed so that I could explain my ideas for my website. Becky interpreted my instructions really well and her first draft was very close to the finished website. She also acted on my feedback in a positive and timely manner.

James Dubois of Qi Business Solutions

Good friendly service!

Annette Dasent of My Happy Home

From the sparse brief I gave Jamie he has created a website I will be proud of. Love the cleanness and colours. Really pleased!

Elizabeth Coe of Elizabeth Coe

Becky was great. She took my designs and understood what I wanted to achieve and made it into a website I’m very happy with. She responded to every point in good time.

Declan Hanrahan of The Broadcast Guy

Excellent work and very pleased with the website. Jamie done an excellent job on this site and worked very efficiently.

Charisse Monero of Charisse Monero

Great service from start to finish. Website was designed exactly how I had imagined and I was always kept up to date with progress - Highly recommend

Lloyd Groves of Lloyd Groves

Webfactory has been absolutely fantastic and has gone above and beyond to sort out our website. They completely understood our vision and were very prompt and good at making the changes. I have already recommended them to two different people. Thanks again.

Roshan Sothinathan of Morden Park Dental Practice

Very good service, extremely impressed with the product and with my interactions with your team, and with Dale in particular. Friendly, efficient and with great customer service.

Andrew Bullen of Reusables UK

An excellent service. Thank you.

MILES HADLEY of Miles Hadley

Very quick responses, found the entire process easy.

Patrick Tighe of Carrowhugh Group Limited

Excellent service from start to finish, every person I dealt with was professional, courteous and dealt with my queries in a very timely fashion.

Alan Smith of Modular Solutions International Limited

Working with your Designer, Becky, has been great. The first draft of the website incorporated all of our requirements and it looked fantastic too! The proofing process was efficient, with strong lines of communication between our project manager and Becky at all times.

Ian Welch of WR Events

Excellent communication, intuitive design and professional service.

Jon Neale of The Virtual Bench

Jamie has done an amazing job! I love the web site he has designed for me it is exactly as I wanted it. All my emails have been answered quickly and I have been given lots of advice and all my questions answered. I would highly recommend Webfactory to anyone looking to set up their website.

Tanya Roda of Tanya Roda

From the first phone call all the way to website finish, amazing team. Caitlin made everything easy for us totally on the ball knows her stuff, perfect service. Steve got all the information from Caitlin and knocked it out of the park first time, 5 stars is not enough to rate.

Darren Mckeown of Its Go Time LTD

It's been a great service, really speedy with a lovely design. I'm looking forward to going live. Thank you!

Jemma Ricketts of Enchanted Plants Ltd.

The service has been realy good. Dale has been etremely quick to respond and help with any amendments

Gavin Higgins of Flanagan Labour Hire Ltd

My website looks amazing, Dale did an amazing job. Every one at Webfactory have been amazingly helpful.

Duncan Fernley of StarPort PCs LTD

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