What our customers are saying

We're extremely proud of our customer reviews.

Top 5 rated for web design in the UK.

Rated 4.9 out of 5

Don't take our word for it...

Helen Turner
Helen Turner RTT (Rapid Transformational Therapy)

I found Webfactory competitive in price and very good value for money. So many of the companies I looked at only offered 1 or 2 changes once they had built the site on the information you give them. I knew I would be going back with quite a few changes, so Webfactory were perfect for this. I'm really pleased with the site and I would definitely recommend!

Joel Logue
T & RS Consultancy

Becky is a great website designer. Very patient and addressed all our enquiries. I have given a 5 star - it couldn't be better. Thank you Becky.

Chuks Paul Nwosu
Gas more

Becky was very very helpful.

Jennie Penkul
Iboga Insight

Rhed has worked miracles on my website, she's been incredibly patient too. I'm both impressed and grateful. The Webfactory team are very helpful and always responsive. I highly recommend to others.

Emma Ingham
Emma Louise Ingham Design LTD

Thank you Webfactory! My web designer Dale has been an absolute legend and I can't thank him enough for his patience. As a designer myself I had a very strong idea of how I wanted my site to come across, even if I don't know exactly how I wanted it to look at the beginning, with Dale's expert guidance and precision in executing my ideas I am over the moon with how it has turned out. I asked for something that wasn't cookie cutter like all the template sites out there provide and that is most definitely what I have... It is unique, fun and represents me and my business perfectly! Webfactory as a whole have been so great at guiding me through the process from their ever so helpful team members who were only a call away as we got things going through to their excellent and very thorough Welcome Pack. I can't wait to see what the future holds for me and my business with this shiny new website out in the world!

Colin Bissett
3D Crystal Shop

Excellent service and professional from the start of the website design. They have thought of everything to guide you through the process from start to finish. Thank you Steve and Ann

Susan
Scotlander

Rhed is a talented, responsive designer and it was a pleasure working with her! I will request her again for any further / future work we may have. Many thanks.

Paul Gallagher
West Yorkshire mobile phone solutions Ltd

Excellent service, communication and design. Thank you Rhed.

Mark Doughty
Mark Doughty

Neat job again Dale and I very much appreciate all that you do.

Colin De-Bank
Lansdown Contractors Ltd

The logo design was completely on point. We thought it may take a few attempts to get it right, but Steve nailed it!

Ken Wood
Celtic Terahertz Technology Limited

Ann has been absolutely fantastic helping us get this live and getting back to me quickly!

Arun Rajan
Daar Al-Abraar

Rhed was amazing from start to finish, highly patient and understanding of our vision and exceeded our expectations.

Kate Sanford
Kate Sanford Properties Ltd

You have been amazing and have taken every bit of my vision and brought it to life!! Also taken all of my feedback and resolved so quickly! Thank you a million!

Ashley Ingram
UK Utility

Fantastic service, Jamie was amazing and so was Ann with any queries, very happy with the service.

Helen Parr
The Waxed Co

Brilliant service from start to finish. Super easy process and Rhed was excellent. Her design is lovely and the brief was absolutely fulfilled. Communication was seamless. Would 100% recommend.

Wendy Greenhalgh
W G Travel And Hospitality Limited

First impressions are so important and Ann was my first and lovely point of contact from the beginning, patiently answering my questions again and again and again. As for Dale, if I hadn't noticed the dog in his photo I'd probably be proposing to him, but I have two cats so that won't work for us. I also don't know his surname and I'm ideally looking for a Spanish sounding one like, Sanchez. Jokes aside, I cannot emphasise enough how pleased I am with the site, the service and the easy of the system. The only thing that took time was for me to research and decide what I actually wanted and needed. THANK YOU. I will highly recommend Webfactory to anyone looking for a website.

Yana Kumar
Melo Nutrition

I am delighted with the way my website turned out. Steve did a fantastic job! He carefully took into consideration all of my wishes and offered valuable advice on design, layout, and specific features. I especially appreciated that Steve pointed out certain factors that could hinder future additions to the website—this was very thoughtful and greatly influenced my decision-making process. I would also like to thank Lloyd for being kind, empathetic, and handling everything with professionalism. Thank you, WebFactory, for making my dream a reality!

Graham Dorrington
Nexara Inspection Limited

Not being an everyday business, I was concerned that it would be difficult to understand the requirement. Steve got it in one! With very few tweaks, the design was ready in the predicted time frame. Having seen examples of other Webfactory websites, I had high expectations, and the finished product exceeded all of those. Thank you!

Charlotte Carmody-Moss
The Recruiter Studio Limited

I had the pleasure of working with Dale on designing our website, and I couldn’t be more thrilled with the results! From start to finish, the experience was seamless and professional. He took the time to understand our vision, provided valuable insights, and delivered a beautiful, user-friendly website that perfectly represents our brand. The design is classy, responsive, and visually stunning, with attention to every detail. Throughout the process, communication was clear, and he was incredibly responsive to our feedback, making revisions quickly and effectively. I appreciate his creativity, expertise, and dedication to ensuring that everything was exactly what we wanted. I highly recommend Dale to anyone looking for a talented, professional, and reliable website designer. They truly exceeded my expectations!

Jack Doherty
Ampere 360 Ltd

Everything was fantastic. Dale came up with several great designs and the only issue I had was struggling to choose the best one.

Agnes Byrne Esposito
Agnes Byrne Esposito

Great experience with Webfactory. Very efficient and clear helpful communication. Steve the designer worked on my site did a fantastic job and I am super happy. Communications with Ann really helpful. Highly recommend.

Ryan Delaney
Hayes Packaging Service Ltd

From the very beginning, Becky really took the time to understand my vision and nailed the industry-specific design. She picked the perfect colors that captured the vibe I was aiming for, and I’m thrilled with how it all turned out. What I appreciated the most was her thorough communication. Any changes that could affect the overall impact of the website were explained to me in detail, so I always felt informed and confident in the direction we were going. Becky made sure we were always on the same page, and the collaborative process was smooth and easy. In the end, we created something that really reflects my business, and I couldn’t have done it without Becky’s expertise and attention to detail. Highly recommend working with her if you want a web designer who not only gets the job done but truly understands your needs!

Jonathan Goldwyn
Jonathan Goldwyn

Dale has been absolutely brilliant - Thank you.

Mann Maskeen
PureEMF

I'm really happy with the landing website Becky designed for me. It's a simple two-page site, but she's put so much thought into every detail. Her eye for design is amazing, and she’s managed to make it look clean and professional while still being really creative. Honestly, I couldn’t have asked for better!

Nicola Marshall
Blue Bear Prints

Becky was amazing and I'm so happy with the website :) She was very friendly and professional and was a pleasure to work with. Webfactory as a whole have been really helpful also and customer service is great. Thank you!

Deborah Smith
Spotless Sanctuary Cleaning Services

Arguably one of the best designers I've come across. Steve was very informative and brought what I envisioned into a real website. Really great guy and would recommend him for any website build. Thank you again.

Susan Kinloch
Susan Kinloch

Everyone I have spoken to has been brilliant, from the very first young man, who gave me all the information I needed, including things I hadn't thought of. And Becky who turned my ramblings in to a clear, smart website. I also loved the the photos she chose from my choosings. She was more than happy to make any changes I needed and made me feel comfortable asking. Ann too stepped in when Becky wasn't available was equally helpful. Thank you everyone.

Daryl Riley
MPower Talent

Great service and very quick and easy. Would have been quicker if I had actioned things my side faster! Great design ideas and content set out really well.

Derek Murray
Murray Property

Very pleased with everything so far, followed the brief perfectly and produced a website I am very happy with.

Chloe Woode
Brightstart Nursery

Steve has been fantastic throughout the process and also very patient, helping me to achieve the perfect image for our Early Years Nursery that I wanted. Highly recommend him!

Anthony Mcgill
Tony Mcgill

Thank you so much all the team at Webfactory for such a professional service. Becky has done a fantastic job making a very professional looking website no problem making any adjustments along the way. Professional service from First contact to finish. Thanks again guys!

Janie Shepherd-Miller
Mindset Coach

Really good designer - patient, professional and in tune with my business. Thank you!

Soumick Sikdar
Sikdar Consulting Ltd

It was good working with Webfactory - professional and efficient.

Dani Thomas
Retreats With Impact

I am so impressed with my website. It is better than I imagined and Rhed brought my visions to life and captured my personality perfectly. I sent quite a few little changes and requests along the way and she dealt with them swiftly and efficiently often advising on how to improve something further. I could not be happier - thank you!

Claire Todd
Dr Claire Facial Aesthetics

Steve was absolutely brilliant from start to finish. He did everything I asked for and more and very quickly and efficiently. So pleased with the website, he’s done a fantastic job, thank you.

Susanne Howitt
Susanne Howitt

I had an excellent experience with WebFactory. They are incredibly efficient, responding to my queries promptly and keeping my project on track. The team is also extremely friendly, creating a welcoming atmosphere that made communication easy. Most importantly, they were very helpful, answering all my questions thoroughly and providing valuable insights.

Dominic Mccabe
Dom’s Therapeutic Counselling

I would recommend Webfactory, they gave me a 5* star service from start to finish and a 5* website. They are very responsive via emails and listen carefully to your needs. The Welcome Pack's step by step-by-step format makes it super easy to relay all the information for the web designers. Big shoutout to Dale the web designer, who went the extra mile for me, the design is stunning. An attractive and professional website is an important asset when starting a business. I'm super happy with the finished product and look forward to seeing it online!

Mandeep Arora
Get It Next Day

Initial draft was around 80/90% there already, so definitely understood the goal of the website. I'd certainly recommend Jamie, the changes requested were quick and efficient, very short turnaround time and all changes were made without compromising the look.

Peter Blackburn
Croydon HF Rambling Club

I have been most impressed by the service that Webfactory has provided so far, which has been both friendly and very efficient. Rhed has brought our Launchpad website to the point of being ready to go live far more quickly than I expected.

Dani Thomas
Dani Thomas Private Travel

I love my new logo. I came to Dale with an idea; he understood exactly what I was looking for and couldn't be happier. Thank you Dale :)

Sid Mohanty
Amadeus Legal Services

We engaged Webfactory for revamping our website. From start to finish, the journey has been smooth and we have been kept updated at each stage. We are particularly impressed by Steve, the designer assigned to us, by his creativity and sticking to the design brief and going above and beyond.

Shylen Nazare
Holistic Harmony Haven Therapies

I enjoyed the service and the swift responses I got from the team, not forgetting the fantastic end result to my website 🙂

Iona Mulligan
Advanced Technical Recruitment

All of the Team, in particular Ann and Rhed have made this job really easy and seamless. Thank you so much for your help throughout.

Claire Amos
Welsh Aesthetics Symposium

Excellent really happy with design, they listened to what I wanted hardly required any changes went live fast.

Daniel Mills
Daniel Mills

I will keep this short and sweet. The whole team are genuinely amazing and I cannot recommend them highly enough.

Shulamite Ezechi
ANYiSO SCIO

Very patient, nice guys. Always ready to help and responds to feedbacks promptly. I would definitely recommend the services to anyone that wants a good service.

Nicole Erdis
Nicole Mē

I am extremely satisfied. A huge thanks to Dale for an excellent job done. Went above and beyond. Also to Ann, for her heartfelt support from day one of the process. Great website design company and I have already recommended your services. Many thanks.

Karl Phillips
Karl Phillips

Great team who produced great results.

Mike Williams
Mike Williams Driver Training

Absolutely impressed with service from start to finish.

Esra Ali-bey
Dilara’s Dinnerware

Rhed has created a beautiful website, which is better than I expected. I can’t thank her enough.

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