What our customers are saying
We're extremely proud of our customer reviews.
Don't take our word for it...
OMG, It's so easy to talk about Becky. I usually don't write reviews but please let me share my experience throughout these months. OMG, this woman is incredible, I don't remember to think about someone whom I do not personally know but feel so much respect and love for. It's like I know her just because of the way she treats clients. She's always patient, helpful, kind and easy to like due to her personality. I do not speak English fluently and must confess that I was scared to start building my website because I was embarrassed to keep asking questions but BECKY WAS INCREDIBLE!! I want to thank her for all the help 🙂 I wish her all the best and hope other clients get the opportunity to work with her. I recommend my community about webfactory. It was my pleasure!
Cheshire Plot Finder
Really brilliant service, so helpful all the way through the process. You generously share your expertise, design experience, and thoughts. The whole process was end-to-end great. I have recommended you guys to a friend, so if she takes you up, I'm going to get credits and exchange for a logo design! (hehe). A whole-hearted, big thank you.
Personalised service, professional yet approachable and highly recommended. The development of my website was smooth going, from start to finish with communications on updates and prompt actions on queries which helps me to monitor on progress. Well done for a good job to designer Steve and colleagues.
JW Green Builders Ltd
Anyone that considers creating any business via the internet will quickly grasp the importance of solid testimonials. I picked these guys up whilst holidaying in Poole 2 years ago, I knew a website was the way forward, but could never find the time or face the potential costs involved. With time on my hands I made a call, turned out they were short on staff that day so I was speaking to the guy who ran it, much to my surprise he made it sound simple, fill out an enquiry form, telling us about your business and what's important to you and they'll do the rest, for what appeared to be not a lot of money. They created a logo for me, which was important to me because a wanted a visible brand that would draw customers to my website rather than a number on the side of the van. A few weeks later I had the base to work from, they had posted what I'd given them and on that first call I was told I could manage and adapt it simply. It really was easy, I soon found myself getting stuck into the sales speak and enjoyed portraying my business the way I wanted, the photos we'd been taking quickly went on and since then we have a regular stream of enquiries. Most recently I wanted 2 more pages adding promoting our kitchens & bathrooms side of the business & a face book page creating. It was the ten minutes spent on the phone sorting these items that prompted this testimonial, these people are so helpful, someone answers the phone when you ring and help you there & then. I really enjoy the way I can show people what we do through our website & how easy I can use it myself adding news items, gallery photos & testimonials. My website is something I'm proud of & something I add to regularly with ease. I am a builder from Leicester my website is jwgreenbuilders.co.uk I am happy for you to make contact. These guys are good.
Warren Arts & Craft
Absolutely brilliant service, and thrilled to bits with the Website design....thank you Steve, you're a gem. Nothing is to much trouble and when you're a complete novice like me that's a real plus. Customer Service to Web Design are excellent and really know their stuff and I would 100% recommend Webfactory.
Vale Cottage Croyde
Really impressed by webfactory from start to finish. I am so pleased with the end result, which is testament to how well Jamie listened to and interpreted my brief. A really good good experience, which I thoroughly recommend.
Just a quick thank you for the brilliant job you have done on our new website, we are very pleased with the way the Management and staff of Webfactory are always there to help and look forward to our continued business relationship, a big thumbs up from all at Canprint Ltd
You have been brillant, thank you very much, love the ease of everything, love love the price, and love love love the website. Not tried the backoffice yet but confident everything will carry on with ease. Many Thanks to Becky and Hannah. will recommend!
Hazel Diamond LTD
Webfactory is simply the best! From start to finish, I can honestly say there's no one better than Webfactory! I'm a business mum of three young children and a supportive husband. My life is crazily busy with so many activities: family life, working, running a business, travelling monthly, and my youngest child was only 10 months old when I plucked up the courage to finally seek a website company and I'm so glad I decided to sign up with Webfactory! Dale, my web designer, has such great attention to detail. From the start, he managed to capture the vision that I had filled out in the welcome pack, and he executed the right colours, design, and layout perfectly. All my ideas he brought to life, and he was always patient and kind to answer all my questions. Dale went above and beyond and met all my requests with excellence; I'm so ecstatically happy with my new website, I could look at it all day! My new website is sophisticated, timeless, and looks very high-end! Dale, you're a superstar! :) Thank you also to Caitlin, who took her time to speak with me and explain the protocols to me at the start of my transition. All your care made me feel very much at ease. Thank you to everyone else that I communicated with via email or telephone; you've all been so professional, kind and helpful. I know my website took longer to finish than anticipated, but that's mainly due to my extremely busy lifestyle and the challenges that come with having three young children. I can't express enough in words how grateful I am and happy with your service! Please note: You won't find better than Webfactory, who go above and beyond, are patient, listen, and deliver! They're fantastic bespoke designers with affordable and fairly priced packages. They create AMAZING Websites! They're a friendly and really lovely team who truly love what they do and treat their customers really well. I'm so happy! Thank you, Webfactory! ðŸ¤©â™¥ï¸ðŸŽ‰ Director, Hazel Diamond Website: hazeldiamond.com
The Henfield Hall
Great service, Steve very helpful.
Enchanted Plants Ltd.
It's been a great service, really speedy with a lovely design. I'm looking forward to going live. Thank you!
I am very impressed with our new website. Thanks for all of your help and a very easy system to work with. I will recommend your services where possible
Star Ascend UK LIMITED
Webfactory team are professionals, always ready to help me through the different stages of my website and answering all questions.
I have been running my marketing business of Carriage Link for the past 18yrs during which time I have used several Website design companies. In 2013 I needed to update my site and I was very fortunate by being recommended to try 'Webfactory'. This was not a simple task, as they did not have any equestrian design experience. However, this did not phase Matt and his team at all, together they worked away until I was happy. The result was outstanding, I am always receiving compliments on how easy the site is to use, and my business has improved since the formation of their updated design. They are always extremely helpful and courteous and I would like to highly recommend their very professional company.
Britannia Homecare Ltd
We have been really impressed by Webfactory and our designer Jamie. They are open to feedback and continue to make changes as requested, they are also really simple to contact.
Wm. Skelton & Co
Overall service so far has been excellent. Becky has been extremely helpful, proactive and responsive. Looking forward to testing the new website!!
Standish Street Dental Ltd
You have been very patient with us, thank you.
Love My Socks Limited
From day one every member of staff has been so helpful, professional but very approachable. This has made the whole process a pleasure to undertake (something which could have been made very stressful and made you throw the towel in). I love the fact that although you can chat live (thank you to Hannah who was always quick to chat, never too busy to find out an answer and very supportive), you can also pick up the phone, this made all the difference to me at the start. I love my site (thank you Jamie for your patience and your fab ideas) and I would have no hesitation in recommending your services
Tayside Mirror Doors
Very happy with the service. Steve designed the website better than I imagined it would be. Thank you very much and I will recommend to anyone who needs a website.
Very pleased with Cook Stars new website and our fantastic new logo! I had been dreading (and putting off) getting a new website designed but Webfactory did a brilliant job right from the beginning. There were simple explanations of what I needed to do throughout which made the process far from the arduous task I'd envisaged! I'm thrilled with the end result, the site looks professional and showcases my company beautifully. Thanks so much to Rhedyn for all your hard work and expertise - the site is so much better than I could ever have imagined. Completely delighted!
Newport And Carisbrooke Community Council
Amazing service from start to finish. Highly recommend.
Beckyâ€™s Cake Creations
Brilliant service! Responded quickly to my requests. Really helpful and friendly. Thank you for creating my website.
I am so impressed! With the overall service I have received & the web designerâ€™s interpretation of my ideas. My website looks exactly how I wanted it to look, Artistic, extremely professional & Luxury! I highly recommend the company for website design and hosting. They have walked me through every step and been patient and very helpful throughout the process. An absolutely well-deserved 5-star rating!
The Risk Assessors
Excellent service, excellent website, couldn't be happier. Thank you!
Safer Aesthetic Training LTD
Fabulous team at Webfactory. I'm so impressed with the attention to detail and the customer service is incredible. I'm not very good at doing any web stuff myself, so have asked an awful lot of questions and I have a response almost immediately or within a few hours. Becky has done a lovely job, I love my new web design! Thank you. What I love the most is how supportive the team are, nothing is too much. They have helped me to manage my website myself as well which is excellent as I can sit in the evenings adding any updates etc. I'll never use anyone else!
MA Management Consulting Ltd
Rhed's design and delivery was excellent. She understood the requirements and built a very professional site!
I have found Webfactory to be a great company to work with. They are very helpful and supportive throughout the design process. I am very happy with the artwork produced, it has surpassed all of my expectations.
The website you have created for me is absolutely brilliant and thank you for designing such a website.
LAS Equipment Ltd
Great Service, really helpful and has the patience of a saint - Thank you Steve!!
Boudica Hair And Beauty
Working with webfactory, as a very non-technical person, has been a joy and very easy. I am delighted with my website and think that I will be able to work on and add to it as I need to. Would highly recommend Webfactory.
Steve was very helpful and re-did the first lot of designs with no problems. Gave a good variation of designs with the colours and style I requested.
Overall service so far has been excellentâ€¦ thank you Becky and James. Love my logo exactly what I was looking for!
Hard To Ltd.
EXCELLENT SERVICE. Straightforward and speedy. Very pleased with the design. Understood our requirements quickly. Thanks Steve
We are writing this testimonial on behalf of Conviction to express our satisfaction and gratitude for the exceptional work done by Steve and the entire team at the Webfactory in building our new website. We are thrilled with the outstanding results and want to highly recommend your services to others seeking a reliable and skilled web development partner. Thank you once again for your remarkable work. We look forward to continuing our partnership with the Webfactory.
Steve seemed to go above above and beyond. Thank you very much!
Phil Hall Estate Agents
I have just started up my own estate agents called Phil Hall Estate Agents. Before instructed Webfactory, I carried out vast research on who to use. Not only was Webfactory extremely reasonable in price, but the service I received when enquiring about using them was excellent. Once I had instructed them, the service got even better. From completing the necessary fields to creating the website, they kept me updated. They were always very quick at replying to my messages and always very helpful. It was certainly an A* service and I will be recommending them to my contacts.
The Mousetrap Inn
Dale and the team have been superb, the end product was exactly what we wanted. He was quick to modify changes and adjust as and when we required it.
I am so pleased with my website and the design provided by Dale. He made the whole process easy and simple for me and totally understood what I was trying to achieve but then made things better than I had imagined. Dale was very patient and happily made changes and answered my questions promptly and efficiently. Thank you Dale for creating a website that I feel really proud of and making the whole process so easy and enjoyable.
I've had a really great experience with Webfactory. Very helpful customer service and the Designer was very creative.
Boudica Hair And Beauty
I have found the overall service of Webfactory to be excellent. Everyone I have dealt with has been extremely helpful and I am very happy with my logo. I am looking forward to seeing them finished website.
I am really pleased with my lovely new logo designed by Steve. The whole service was very simple and straightforward with great communication from Steve, who produced exactly what I was hoping for. Thank you!
Tracey Jane Hypnotherapy
I've been so impressed with the level of service and would not hesitate to recommend Webfactory. The detail I submitted via the Welcome Pack was clearly used as Dale came up with a first draft that I loved immediately. After that it was just tweaking little bits and pieces and this was carried very efficiently, keeping me informed at every stage. First class service.
High Performance Window Films
Very happy with the service so far, Becky has been great and quick in responding to every question. The website design is great and any changes have been a doddle to make.
Hutchins decorators ltd
I'm happy with the end results it has come out exactly how I visioned it.
Fine Recruiting Ltd
I can't fault the service so far, everyone has been helpful, informative, patient and Rhed's design was exactly everything I asked for. She took my information and put together an amazing website, everything I wanted and more.
Dale has been amazing! very patient and has supported me throughout this process of upgrading my website. Thanks so much !!
Thanks, Steve. Steve knew exactly what I wanted, the logo he produced is perfect!! Really happy thank you so much ðŸ™‚
Flow with Susannah
Dale has always been super professional, helpful and really just great to deal with on every level, I am so pleased with the website he has done for me, thank you!