System updates
Follow our latest system improvements.
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A new Gallery Slider element is now available, making it easier to turn your existing gallery images into a slideshow. The Gallery Slider can pull images directly from an existing gallery page or element, so there’s no need to add a separate image slider...
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We’ve made an update that gives you more control over how your website pages appear when they’re shared on social media and other platforms. You can now set your Open Graph tags in the following areas: Website Settings Share Optimisation Page Settings...
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We’ve made an update to Recruitment websites, giving you more flexibility when creating your application forms. You can now add up to eight custom questions to an application form, increased from the previous limit of five. These additional fields can be...
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Make your vacancies easier to find by adding the new Google Jobs feed to your recruitment site. What you can include Workplace type, including on-site, hybrid or remote Job location Salary details Whether each vacancy should be sent to Google Once the...
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Recruitment application forms can now include up to eight custom questions, increased from five. Choose how candidates respond Short text for concise answers Longer text for more detailed responses Checkboxes for confirmations or agreements File uploads for...
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Website Manager now gives you more control over the customer accounts connected to your Webshop. Choose the appropriate action Deactivate an account to temporarily prevent the customer from signing in Reactivate a previously deactivated account when access...
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SiteRank search-term charts now include more flexible date and detail controls, making it easier to investigate a recent movement or review a longer-term trend. Choose the period you want to review All available history This year or last year The past 12...
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Account administrators can now open a clearer subscription page for each product from the Account & billing area of Hub. See important subscription information Your current plan and price Billing cycle and recurring charges The next scheduled payment...
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Website Manager now displays a clear Hidden from Google label beside pages configured not to appear in search-engine results. The label is shown directly in the page list, including beside pages nested beneath another page. This makes it easier to review...
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New KnowledgeBase products now receive a temporary address ending in webfactorysite.co.uk until a custom domain is applied. This temporary address keeps your KnowledgeBase accessible while its permanent web address is being prepared. Once a custom domain...
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A new Product access interface makes it simpler to give team members access to your products and review their existing access. Further improvements to team and product access management are already planned.
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Each website can now have its own time zone. Scheduled pages, articles, images and banner slides follow that local time, helping content appear when intended and accounting for daylight-saving changes.
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Team members can select a default sound for Hub alerts and override it for individual products through their personal settings. These choices are personal, so everyone can use the alerts that suit them.
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Product Settings now include a new Manage permissions section. Managers can review and update team member permissions in one place, including seeing whether permissions are granted directly or inherited through a group.
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Each team member can now choose their own time zone directly from their Hub profile. This means notifications, activity records and event times are automatically displayed in your local time, making it easier to keep track of what's happening - especially...
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We’ve launched the new Webfactory Upgrade Store, giving you a simple place to browse useful upgrades, add-ons and additional products available for your account. You’ll find a new Store link in the Hub header, shown by the shop icon next to Support. For...
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We’ve refreshed the reports in Website Manager to make your website and Webshop performance easier to understand. What’s improved Clearer descriptions, labels and chart units More consistent filters, tables and totals Better messages when a report...
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We’ve made IP access control easier to manage for websites using this feature. IP access control lets you restrict a website so it can only be viewed from approved internet connections. The updated settings let you switch the restriction on or off...
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We’ve opened a new Upgrade Store, making it easier to explore products, features and add-ons available for your Webfactory account. What you’ll find Products and upgrades arranged into useful collections Clear pricing, including any available discounts...
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You can now copy supported content when copying a layout from another page on your website. Previously, the Copy layout option recreated the structure of the selected page without bringing across its content. You can now choose to copy both together, making...
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We’ve made it easier to deal with connected domains when closing a Webfactory product through Hub. When a product has one or more connected domains, you can now select which domains should also be closed as part of the same process. Leave a domain...
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We’ve made it clearer how much ranking history is included with each SiteRank plan. Ranking history helps you review how your tracked search terms have changed over time and identify longer-term trends. History included by plan Essential: 6 months...
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We've improved website sitemaps so they now better reflect the pages you want search engines to discover. Any pages that have been hidden from search engines will now be automatically excluded from generated sitemaps, helping keep sitemap data accurate and...
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We've added the ability to add captions to Before and After images, helping you provide more context and explain the differences between comparison images. Captions make it easier for visitors to understand the changes being shown and get more value from...
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We've added another way to display WhatsApp on your website using the Social Links element. You can now add WhatsApp alongside your other contact options, making it easier for visitors to get in touch using their preferred communication method.. Don't...
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We've added an AI-powered question tool to Webfactory Support, making it easier to find the information you need. Instead of searching through support articles manually, you can now ask questions in your own words and receive conversational answers based on...
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We've added search insights to KnowledgeBase, helping you better understand what information your customers are looking for. You can now see what customers are searching for in KnowledgeBase, helping you to: Identify unanswered searches where customers...
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We've added new article layout options to KnowledgeBase, making it easier to present instructions, guides and important information in a clear and engaging way. You can now use: Simple Steps — Present instructions in an easy-to-follow step-by-step format....
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We've introduced several new settings to give you greater control over your website Pop-ups. You can now: Choose where your Pop-ups appear Select the size of each pop-up Show or hide the Pop-up heading Set how long a Pop-up remains hidden after a visitor...
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Choosing link destinations in the page editor is now faster and easier. For longer lists of available destinations, the standard dropdown has been replaced with a search box. Simply start typing the name of the item you want to link to, select it from the...
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Instagram connections for Website Design and Launchpad Website products are now managed through Hub. Links from Website Manager, the Welcome Pack and the Instagram page element will now take you directly to the new Connection page. From here you can...
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You can now limit webshop vouchers to one use per customer. When this option is enabled, the system checks whether the email address used for the order has previously redeemed the voucher. If it has, the voucher cannot be used again with that email address.
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We've added new Crawler File Settings, giving you greater control over the information your website publishes to search engines, web crawlers and AI services. You can now manage both robots.txt and llms.txt directly from your Website Manager. This can be...
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We've added a brand new Feature Box element that combines both an image and an icon in a single design. This new element makes it even easier to showcase your products, services or key features in a more engaging and visually appealing way. Pair an...
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Make it even easier for visitors to get in touch with your business. Customers can now add a floating WhatsApp contact button to their website. The button appears discreetly at the bottom of every page, giving visitors a quick and familiar way to start a...
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We’ve introduced two new elements for presenting content: Expandable Feature Boxes for images and icons. Each feature box can now include an image or icon, a title, a short introductory text, and a longer detailed section. The introductory text is shown...
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We’ve introduced three new Price List elements to give you more flexibility when displaying services and pricing in the Website Editor. Previously, pricing information was typically presented using standard tables or basic list elements. While effective...
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You can now choose where visitors are sent after they submit a form on your website. In the Website Editor, form settings now include an option to either show the usual confirmation message or redirect visitors to a selected page after the form has been...
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We’ve extended custom URL support in the Website Editor. As well as standard pages and article pages, custom URLs can now also be set for webshop products, ItemLister items and property listings. A custom URL lets you control part of the page address...
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You can now set custom page URLs for standard pages and article pages in the Website Editor. A page URL, sometimes called a URL slug, is the final part of the page address. For example, a page called About us might have the URL slug about-us, giving it a...
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You can now add a Translation Widget to your website, making it easier for visitors to view your content in different languages. The widget adds a language selector to the top of your website and uses Google Translate to translate your site content into the...
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It is now easier to link directly to sections on your website pages. In the Website Editor link dialog, you can choose a page section from a dropdown instead of typing a section ID manually. Sections are grouped by page and use clearer labels where possible...
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The Website Editor now helps prevent unsuitable elements from being added to layouts where they may not display well. Some elements are only available for the column layouts they support, reducing layout issues and making the page section builder clearer...
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The Tabs text element is now easier to edit in the Website Editor. Tabs now appear in a compact row, with an Add tab button at the end. You only see the title and content for the selected tab, making the editor cleaner when a page has several tabs. You can...
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We have fixed an issue with spellcheck in Webfactory Mail. The previous third-party spellcheck plugin was causing problems, so we have switched to an alternative service to make spellcheck more reliable when composing emails.
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The feedback page is now clearer when you need to respond to comments. Instead of larger explanation boxes, you will now see two clear actions: Reply to designer or Mark as complete. Choosing Reply opens the comment form, and the send button now says Send...
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You can now get help writing your design brief in the Welcome Pack. In the Website appearance section, choose Help me write this under Design guidance. The assistant asks a few simple questions, then drafts a short design brief you can review, edit, refine,...
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The ecommerce section of the Welcome Pack has been refreshed. The questions for VAT, price display, customer accounts, stock control, delivery, collection, and payment options now use clearer grouped choices with icons and supporting notes, making the...
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You can now get help completing the About You section of your Welcome Pack. If you are not sure where to start, the AI assistant will ask you a few simple questions about your business, who you help, where you work, what makes you different, and the tone...
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You can now use AI help when adding page content in your Welcome Pack. When you are working on a page, you can ask the AI assistant to create a first draft based on that page and the details you have already provided. Nothing is added automatically. You can...