How useful is your website for you?

20th November 2025

How useful is your website for you?

Your website is the online shop front to your business. A website can look nice, but it doesn’t help customers find the information they need. Keeping things simple but functional can be more beneficial.

In this blog, we’ll help you find out if your website is useful to you or if it could be doing more for you.

1. Can people find what they need?

An effective website is easy to use. If it’s hard to figure out, visitors may leave or get frustrated. This means you could be losing potential customers.

Check your website to see if you can:
See what you do in 5 seconds?
Find your contact info fast?
Click a button to book, call, or shop?

2. Does it work on phones?

Most people visit websites on their phones. If your site is difficult to read or click on small screens and mobiles, that’s a big problem. A mobile-friendly website is a must; your website should look great on phones, tablets, and computers. Check how your website looks on mobiles and click through every page to see if everything works smoothly.

Webfactory responsive website design shown on tablet view

Image: A good example of a responsive website design

3. Does it load quickly?

No one likes a slow website. If your site takes too long to load, people may get bored waiting and go elsewhere. Fast websites help you keep visitors happy, and it’s good for your SEO on Google.

Screenshot of Google speed checker

Image: Google speed checker

4. Does it help you get customers?

If your site just sits online looking pretty, it’s not helping your business enough. It needs to attract leads.

A good website should help you:
Get more calls
Get more sales
Get more bookings
Share your services or products

5. Can you update it easily?

A good website should grow with your business. Having an easy-to-use content editor to update your website will give you this freedom. You shouldn’t need to contact your website designer to change a word; if you do, it might be time to get a new website.

You should be able to:
Add news or blog posts
Update photos or prices
Fix typos quickly

Summary

Your website should help people find what they need, work well on phones, and load fast. A good website also helps you get new customers and should be easy for you to update. If your site doesn’t do these things, it might be time for a change so your business can grow online.

Ready to make your website more useful?

If your website isn’t helping your business grow, we can help! Contact us today and let us build you a website that works for you.

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