Use an authenticator app for hub sign-ins
21st September 2026
You can now use an authenticator app as your preferred method for two-factor authentication in Hub.
How it worked before
When two-factor authentication was enabled for an account, customers normally received their verification code by email. An authenticator app could not be selected as a personal sign-in preference.
What has changed
Open your Hub profile, select Login & security and set up an authenticator app. You can scan the QR code or enter the setup key manually, then confirm the connection using a six-digit code.
Compatible apps include:
- Google Authenticator
- Microsoft Authenticator
- 1Password
Once connected, you can choose the authenticator app as your preferred verification method. Email verification remains available as a fallback if you cannot use the app.
Your preference will be used when two-factor authentication is enabled for your Webfactory account.
Why this is better
Authenticator codes are generated directly on your device, so you do not need to wait for a verification email to arrive. It gives each team member more choice over how they verify their identity and can make secure sign-ins quicker and more convenient.