Employee onboarding manuals
Help new starters find their feet with Knowledge Base.
Why use a knowledge base for employee onboarding?
Bring training materials, company policies and help guides together in an onboarding manual your team can search and update.
Give new employees a clear starting point, with instructions they can follow at their own pace. Keep your resources in one place, so the same useful information is ready for each new starter and remains available as they settle into their role.
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Make onboarding easier for everyone
Speed up the learning process
Help new employees learn without waiting for someone to explain each process. With clear information, explainer videos and step-by-step guides, new starters can learn at their own pace and return to the details whenever they need them.
Keep resources accessible
Give new and existing employees one place to access onboarding materials and resources. Use access controls for internal information, update content as your processes change and reuse it for future starters.
Give new employees confidence
A self-service onboarding manual helps new employees find answers for themselves. They can check instructions and revisit unfamiliar processes without needing to ask the same questions repeatedly.
Keep training consistent
Standardise the new starter experience by giving everyone access to the same information. Keep your rules, processes and expectations together, so colleagues can learn from a consistent set of guides.
Save time for HR and managers
Put FAQs and practical information at your employees' fingertips. Reducing repeated questions and interruptions gives HR teams and managers more time to focus on their other responsibilities.
Tools for building your onboarding manual
Create and update articles, organise your company's knowledge and help employees find answers with clear navigation and search.
Brand it your way
Customise your onboarding knowledge base with your company logo, colours, font and chosen icon style, so it reflects your business identity.
Use your own web address
Every knowledge base includes a customisable webfactorysite.co.uk address. Choose a bundle with custom-domain support to connect your existing domain for an experience that matches your company website.
Keep your content organised
Group information into clear categories and subcategories, such as departments, topics or stages of onboarding. Help employees navigate your material and find what they need quickly.
Provide step-by-step guides
Create clear instructions for login setup, benefits enrolment and CRM training. The straightforward editor helps you structure content into practical steps for new employees to follow.
Add supporting content
Embed videos from YouTube or Vimeo, upload images to illustrate instructions and link to internal or external training resources. Give employees different ways to understand each process.
SSL included
SSL is included with every knowledge base, protecting the connection between your readers and your site. Combine it with the access controls when your onboarding content is intended for internal use.
Control who can read it
Restrict access using reader usernames and passwords or IP address restrictions. Keep your internal handbook available to the people who need it.
Give every new starter a useful place to begin.
Build your employee onboarding manual with Webfactory Knowledge Base.