September 2026 update
1st September 2026
Welcome to our September update. Catch up on all the latest improvements, exciting new features, and what’s in the pipeline this month. Be sure to explore our latest blog posts and upcoming social media events.
New this month
You can bookmark our System Update page for regular updates. Here is a summary of what’s new this month:
- Before & after image captions added: You can now add captions to Before and After images to provide more context and explain comparison details to visitors.
- Cleaner website sitemaps: Website sitemaps now automatically exclude pages hidden from search engines, keeping your sitemap accurate and focused on visible content.
- SiteRank ranking history update: SiteRank plans now clearly display your ranking history limits—6 months for Essential, 5 years for Complete, and unlimited for Premium—making it easy to track search term trends over time.
- Website closure process improvement: You can now choose which connected domains to close at the same time when shutting down a Webfactory product in Hub, while keeping unticked domains active for renewals and email services.
- Copying page layouts improvement: You can now choose to copy both a page's layout and its content at the same time when using the Copy layout tool, speeding up the creation of similar pages.
- New upgrade store: You can now explore products, features, and add-ons using the new Upgrade Store in Hub, which features clear pricing, free trials, and eligibility checks.
- IP access controls improved: You can now enable or disable website IP access control independently of your saved address list, making it easier to temporarily turn off restrictions.
- Improved reports: Website Manager reports have been refreshed with clearer labels, consistent filters, and improved sales and traffic data to make performance easier to understand.
- Time zone settings added: Team members can now set their own local time zone in their Hub profile, ensuring notifications and activity records display in their local time without affecting shared business settings.
- Permissions improvements: Product Settings now feature a Manage permissions section where managers can view and update team member access in one place, including seeing whether permissions are direct or inherited.
- Hub notifications improvement: Team members can now set a default alert sound in Hub and customise it for individual products through their personal settings.
- Schedule website content improvements: Each website can now be set to its own time zone, ensuring scheduled pages, articles, and banners publish accurately according to local time and daylight-saving changes.
- Product access improvements: A new Product access interface makes it simpler to grant team members access to your products and review their existing permissions.
- Updated temporary addresses for Knowledge Base: New Knowledge Base products now use a temporary webfactorysite.co.uk address until a custom domain is connected, with existing kbsite.io links automatically redirecting.
- Hidden pages from search engines: Website Manager now displays a "Hidden from Google" label directly in the page list for any pages excluded from search results, making it easy to review your site's visibility at a glance.
- Products now all in one place: Account administrators can now view and manage each product's subscription details—including plans, billing cycles, seats, and cancellation options—all in one place within the Hub Account & billing area.
- SiteRank chart improvements: SiteRank search-term charts now include flexible date ranges—from past weeks to custom dates—and daily or weekly detail controls, making it easier to investigate recent movements or long-term trends without altering your recorded data.
- Access controls for webshop improved: Website Manager now lets you deactivate, reactivate, or remove Webshop customer accounts, temporarily blocking access while preserving their order history for your records.
- Recruitment website application form improvements: Recruitment application forms now support up to eight custom questions, increased from five, with adjustable field widths and flexible response types like text, checkboxes, and file uploads.
- Recruitment website linked with Google Jobs: Recruitment sites can now use the new Google Jobs feed add-on to automatically sync vacancies—including workplace type, location, and salary—directly to Google for search consideration.
Things to think about
We've put together some topical social media events for what's coming up in November to help you plan ahead:
- Movember - Throughout November: Raise awareness for men’s health. Share support for the campaign, workplace fundraising, or wellbeing-focused content.
- Bonfire Night - 5th November: Celebrate a classic UK tradition. Share festive visuals, team moments, safety reminders, or seasonal offers.
- Remembrance Day - 11th November: Share respectful messages of remembrance. Recognise service and sacrifice with thoughtful, appropriate content.
- World Kindness Day - 13th November: Share positivity and appreciation. Highlight customer stories, team achievements, acts of kindness, or community support.
- Children in Need - 20th November: Support a major UK charity event. Share fundraising activities, team participation, or encourage donations.
- Black Friday - 27th November: Build excitement around promotions. Share offers, product highlights, countdowns, gift ideas, or exclusive deals.
- Cyber Monday - 30th November: Continue online shopping conversations. Share digital offers, helpful buying guides, or product recommendations.
New products
Why not sign up for a free trial and discover some of the other products we offer:
- Webfactory Knowledge Base: We’ve launched Knowledge Base! It’s great for organising support articles, staff handbooks, and training guides. Start a 14-day free trial and get an early-adopter discount.
- Webfactory SiteRank: We’ve also released SiteRank, our new tool for tracking your website’s SEO performance. See keyword rankings, measure your SEO progress, and get accurate local insights from one simple dashboard. Start a 14-day free trial today.
Coming soon
- Live Chat: We’re putting the finishing touches to Live Chat, formerly known as ChatBox. You’ll be able to integrate it fully into your website and install the companion app to respond to customer enquiries quickly and easily.
- Surveys: Create and send surveys to learn more about your customers’ experiences with your company. Start with a simple AI prompt to generate a complete set of questions in seconds.
- TipBox: Create a simple, shareable page where customers can leave a thank-you tip for you or a member of your team.
- AI Website: Quickly create a professional one-page website. It’s ideal for SEO landing pages, promoting an event or establishing a simple online presence.