Our latest blog articles

The home for all our website tips and news.

August 2025 update
August 2025 update

1st August 2025

Welcome to our August update. Catch up on all the latest improvements, exciting new features, and what’s in the pipeline this month.

What should a good knowledge base have?
What should a good knowledge base have?

31st July 2025

In this blog, we’ll list 5 important things every good knowledge base should have.

Our approach to formatting text
Our approach to formatting text

29th July 2025

In this blog, we’ll explain why we avoid rich text editors at Webfactory and how our simpler approach helps you create clear, consistent, and easy-to-manage content.

How to Start a Knowledge Base
How to Start a Knowledge Base

17th July 2025

In this blog, we’ll explain 6 simple steps you can follow to get started with your knowledge base.

5 reasons why you should be updating your website
5 reasons why you should be updating your website

16th July 2025

In this blog, we’ll explain what the health check includes and share 5 important reasons why keeping your website updated matters.

What Is a knowledge base system?
What Is a knowledge base system?

10th July 2025

In this blog, we’ll explain what a knowledge base is, how it works, and why it’s great for businesses, teams, and customers.

July 2025 update
July 2025 update

1st July 2025

Welcome to our July update. Catch up on all the latest improvements, exciting new features, and what’s in the pipeline this month.

Why logo design briefs are important & what we need from you
Why logo design briefs are important & what we need from you

24th June 2025

In this blog, we’ll explain why a good brief is important and what information we ask you to share.

Why hiring a designer is better than using an AI logo generator
Why hiring a designer is better than using an AI logo generator

13th June 2025

In this blog, we’ll look at what logo design is, its purpose, and why working with a designer is a better choice.

June 2025 update
June 2025 update

2nd June 2025

Welcome to your June update. Please read about our latest updates, improvements and what we're working on this month. Don't forget to check out our latest blog articles and upcoming social media event

Is owning a website free?
Is owning a website free?

23rd May 2025

Many people wonder if they can create a website for free, but is it truly free? In this blog post, we’ll explore the costs of running a website and explain why free websites come with drawbacks.

How to interpret an SEO report
How to interpret an SEO report

13th May 2025

In this post, we'll break down what an SEO report can and can't tell you, how to spot misleading claims, and what steps to take if you receive a concerning report.