Our latest blog articles
The home for all our website tips and news.
September 2026 update
1st September 2026
Welcome to our September update. Catch up on all the latest improvements, exciting new features, and what’s in the pipeline this month.
Training new staff faster with a Knowledge Base
21st August 2026
In this blog, we’ll explain how a Knowledge Base can help you train new staff more easily and faster.
Welcome Pack Help – Website Design
7th August 2026
Find out what to include in the Website Design section of your Welcome Pack and how it helps our designers understand the look and feel you want.
August 2026 update
1st August 2026
Welcome to our August update. Catch up on all the latest improvements, exciting new features, and what’s in the pipeline this month.
How a knowledge base improves customer experience
15th July 2026
In this blog, we’ll explain how a knowledge base system improves customer experience and helps your business provide better support.
Welcome Pack help - Your logo
10th July 2026
Whether you already have a logo or need help creating one, we’ve made the process simple and flexible. In this blog, we’ll discuss what we need from you and the options we provide.
July 2026 update
1st July 2026
Welcome to our July update. Catch up on all the latest improvements, exciting new features, and what’s in the pipeline this month.
Welcome Pack help – What we need to know ‘About you’
22nd June 2026
In this blog, we explain exactly what information helps us the most for the ‘About us’ section of the Welcome Pack, why it matters, and what you do not need to worry about just yet.
Why outdated websites damage credibility
13th June 2026
In this blog, we’ll discuss why an outdated website can harm your credibility and what you can do to fix this.
Using keywords effectively in knowledge base content
12th June 2026
In this blog, we’ll explain how to use keywords in your knowledge base content so users can easily search, find, and understand your articles.
June 2026 update
1st June 2026
Welcome to our June update. Catch up on all the latest improvements, exciting new features, and what’s in the pipeline this month.
How to build trust with your website
22nd May 2026
Building trust on your website is key to turning visitors into customers. In this blog, we’ll discuss what you can do to build trust with your visitors.